Privacy policy
Inkwell Vault
Last Updated: August 15, 2026
At Inkwell Vault, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
This policy is designed to comply with applicable privacy laws including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) where applicable, Google Merchant Center policies, Google Ads policies, and Meta (Facebook) Advertising policies.
1. Information We Collect
We collect information that you voluntarily provide to us when you:
— Register or create an account on our website
— Place an order or make a purchase
— Sign up for our newsletter or marketing communications
— Contact us via email, phone, or our contact form
— Participate in any promotions, surveys, or other features of our site
The personal information we may collect includes:
— Full name
— Email address
— Phone number
— Billing and shipping address
— Payment information (processed securely through Stripe — we do not store full card details on our servers)
— Order history and purchase details
— Communications you send to us
We also automatically collect certain information when you visit our website, including:
— IP address and approximate location data
— Browser type and version
— Device type and operating system
— Pages visited, time spent on pages, and referring URLs
— Cookie identifiers and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
— To process and fulfill your orders, including sending confirmations, invoices, and shipping notifications
— To manage your account and provide customer support
— To communicate with you about your orders, returns, or inquiries
— To send you marketing and promotional communications, if you have opted in to receive them
— To personalize your shopping experience on our site
— To improve our website, products, and services based on usage data and feedback
— To detect, prevent, and address fraud, unauthorized transactions, or other illegal activities
— To comply with legal obligations and enforce our Terms of Service
— To deliver targeted advertising through Google Ads and Meta (Facebook/Instagram) Ads platforms, including remarketing and custom audience campaigns
3. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience on our website. These technologies help us:
— Remember your preferences and shopping cart contents
— Analyze website traffic and user behavior
— Deliver relevant advertisements on third-party platforms
— Measure the effectiveness of our marketing campaigns
We use, among others, the following types of cookies:
— Essential Cookies: Required for the website to function properly. These cannot be disabled.
— Analytics Cookies: Used to understand how visitors interact with our site (e.g., Google Analytics).
— Marketing Cookies: Used to track your activity across websites in order to deliver personalized advertising (e.g., Google Ads, Meta Pixel).
— Preference Cookies: Used to remember your settings and personalize your experience.
You can control cookie preferences through your browser settings or through our Cookie Consent banner. Please note that disabling certain cookies may affect the functionality of our website. For more detail, please refer to our Cookie Policy.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties for their own marketing purposes. We may share your information with trusted third parties solely to operate our business and provide our services, including:
— Stripe: Our payment processor, which handles all payment transactions securely. Stripe's privacy policy is available at stripe.com/privacy.
— Shipping Carriers: To fulfill and deliver your orders (e.g., USPS, UPS, FedEx).
— Google: For analytics (Google Analytics) and advertising services (Google Ads, Google Merchant Center).
— Meta (Facebook/Instagram): For advertising and remarketing purposes through the Meta Pixel.
— Email Service Providers: To send transactional and marketing emails on our behalf.
— Legal and Regulatory Authorities: When required by law, court order, or governmental authority.
All third-party service providers are required to handle your information in accordance with applicable privacy laws and are not permitted to use it for any purpose beyond the services they provide to us.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.
Order records are typically retained for a minimum of 5 years to comply with tax and accounting obligations.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
— Access: Request a copy of the personal information we hold about you.
— Correction: Request that we correct any inaccurate or incomplete information.
— Deletion: Request that we delete your personal information, subject to certain legal exceptions.
— Opt-Out of Marketing: Unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any email, or by contacting us directly.
— Opt-Out of Sale: We do not sell your personal data. However, California residents may submit a "Do Not Sell or Share My Personal Information" request by contacting us.
— Data Portability: Request a portable copy of your data in a structured, machine-readable format.
— Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at contact@inkwellvault.shop. We will respond to your request within 30 days.
7. Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete that information.
8. Security of Your Information
We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. All payment transactions are encrypted and processed through Stripe, which is PCI-DSS Level 1 compliant — the highest level of security certification in the payments industry.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Google and Meta Advertising Disclosures
We use Google Ads and Meta Ads (Facebook/Instagram) to promote our products. These platforms may use cookies and pixels placed on our site to show you relevant ads based on your browsing behavior. You can opt out of personalized advertising:
— Google: Visit google.com/settings/ads
— Meta: Visit facebook.com/ads/preferences
— Network Advertising Initiative: Visit optout.networkadvertising.org
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our site following any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Inkwell Vault
1405 Lakeshore Dr, Metairie, Louisiana 70005, United States
📧 contact@inkwellvault.shop
📞 +1 (281) 941-8341
